Replay recordings cannot be viewed

Incident Report for Hopin

Resolved

This incident has been resolved.

Posted Aug 20, 2022 - 13:41 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 20, 2022 - 13:39 UTC

Identified

The problem has been identified, a fix is being submitted and we expect to be recovered in under an hour.

Posted Aug 20, 2022 - 11:42 UTC

Investigating

Recordings published to the Replay area of the event cannot be played. The team is continuing to investigate the issue. In the meantime, event organizers can download the recordings from the Event Dashboard to share them with attendees.

Posted Aug 20, 2022 - 06:04 UTC