Recordings are not loading within the Organizer Dashboard

Incident Report for Hopin

Resolved

This incident has been resolved, the recordings are playing back correctly.

Posted Sep 16, 2022 - 08:43 UTC

Update

We are continuing to investigate this issue.

Posted Sep 15, 2022 - 23:35 UTC

Update

We are continuing to investigate this issue.

Posted Sep 15, 2022 - 21:58 UTC

Investigating

Recordings are failing to load in the Organizer dashboard. Our team is investigating this issue.

Posted Sep 15, 2022 - 21:53 UTC

This incident affected: Event Areas (Video).