All Systems Operational

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Welcome to Hopin's (https://hopin.com) status page.
If you find any issues using our platform, please reach us through support@hopin.com.

Uptime over the past 90 days. View historical uptime.
Home Page Operational
Registrations Operational
Payments Operational
Support via Live Chat Operational
90 days ago
100.0 % uptime
Today
Event Areas Operational
Reception Operational
Stage Operational
Video Operational
Sessions Operational
Attendee Networking Operational
Attendee Networking Video Operational
Booths Operational
Websocket / Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 8, 2021
Provider outage is causing intermittent issues with accessing and streaming on Hopin's backstage.
Resolved - This incident has now been resolved
Dec 8, 00:45 UTC
Update - We have executed a mitigation and our systems seem to be recovering. We will continue monitoring and update accordingly.
Dec 8, 00:12 UTC
Monitoring - We are continuing to work on finding a resolution for this issue.
Dec 8, 00:07 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 23:45 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 22:44 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 22:01 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 21:08 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 20:42 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 20:19 UTC
Update - We are continuing to work on finding a resolution for this issue.
Dec 7, 19:55 UTC
Identified - The issue has been identified and we are pursuing multiple mitigation paths in parallel.
Dec 7, 19:29 UTC
Update - We are continuing to investigate this issue.
Dec 7, 19:15 UTC
Investigating - The outage seems to be localized and we are actively investigating the impact.
Dec 7, 18:43 UTC
Dec 7, 2021
Dec 6, 2021

No incidents reported.

Dec 5, 2021

No incidents reported.

Dec 4, 2021

No incidents reported.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021
Vendors cannot access expo booths they have been invited to create or manage
Resolved - Vendors cannot access expo booths they have been invited to create or manage from Magic Link and from the Profile page.
The incident was discovered at 12pm GMT and fully resolved 4:52 GMT.
Nov 30, 12:00 UTC
Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021
Live analytics is not showing correct stats
Resolved - Live Analytics are fully operational. The data missed during the incident will be backfilled in the following days.

The incident started at 13:10 GMT and was fully resolved at 15:20 GMT.

UPDATE: The data missed during the incident was fully recovered.
Nov 24, 15:33 UTC
Identified - Live analytics on the Event Dashboard is not showing correct stats. The core issues has been identified and the engineering team is currently reviewing solutions. The status page will be updated once we have new information.
Nov 24, 15:13 UTC
Unable to save changes on Event Dashboard --> Reception page
Resolved - Saving changes on the Event Dashboard --> Reception page was not available. The issue was discovered at 09:48 GMT. At 10:22 GMT the issue was identified. The fix was deployed at 10:33 GMT. Currently, the platform is fully operational.
Nov 24, 09:48 UTC
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