All Systems Operational

About This Site

Welcome to Hopin's (https://hopin.com) status page.
If you find any issues using our platform, please reach us through support@hopin.com.

Home Page Operational
Registrations Operational
Payments Operational
Support via Live Chat Operational
90 days ago
99.92 % uptime
Today
Event Areas Operational
Reception Operational
Stage Operational
Video Operational
Sessions Operational
Attendee Networking Operational
Attendee Networking Video Operational
Booths Operational
Websocket / Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 17, 2021

No incidents reported today.

Jun 16, 2021
Resolved - The issue was resolved and all event registration pages should be accessible, regardless of the expo booth configuration within an event.
Jun 16, 10:56 UTC
Identified - Event registration pages that include expo booths without cover images are resulting in an error 500

The team is actively working towards resolving the issue.

Current workarounds involve adding cover images to expo booths that don't have them, or removing these expo booths from the event.
Jun 16, 10:33 UTC
Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - The issue affecting major hosting and CDN providers has been resolved and Hopin is again fully accessible.
Jun 8, 10:59 UTC
Update - During our investigation we have identified that our login servers are not affected by the outage and can be used to log into Hopin: https://hopin.com/sign_in allowing organizers to continue working on their events in a limited fashion.

The workaround does not apply to events currently live, as cached assets are affected by this outage.

We continue investigating potential workarounds and evaluating the timeline for the resolution of this issue.
Jun 8, 10:33 UTC
Update - We are continuing to investigate this issue.
Jun 8, 10:10 UTC
Investigating - At the moment, several websites around the World are not accessible due to issues with major hosting and CDN providers.

We are currently investigating the timeline on getting this resolved.
Jun 8, 10:06 UTC
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.