All Systems Operational

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Welcome to Hopin's (https://hopin.com) status page.
If you find any issues using our platform, please reach us through support@hopin.com.

Home Page Operational
Registrations Operational
Payments Operational
Support via Live Chat Operational
90 days ago
100.0 % uptime
Today
Event Areas Operational
Reception Operational
Stage Operational
Video Operational
Sessions Operational
Attendee Networking Operational
Attendee Networking Video Operational
Booths Operational
Websocket / Chat Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022
Resolved - This incident has been resolved, the recordings are playing back correctly.
Sep 16, 08:43 UTC
Update - We are continuing to investigate this issue.
Sep 15, 23:35 UTC
Update - We are continuing to investigate this issue.
Sep 15, 21:58 UTC
Investigating - Recordings are failing to load in the Organizer dashboard. Our team is investigating this issue.
Sep 15, 21:53 UTC
Sep 15, 2022
Resolved - This incident has been resolved.
Sep 15, 21:41 UTC
Update - We are continuing to work on a fix for this issue.
Sep 15, 10:40 UTC
Identified - Some live events are facing stream quality issues when streaming via RTMP. This happens because of high bitrate contribution when using the preferred RTMP key. We use MUX as the preferred provider and Amazon IVS as the fallback. Mitigation suggestion for now is to reduce input bitrate up to 5Mbs and to stream to IVS fallback instead. Our product team is currently checking with MUX on why contributing at around 8Mbps is an issue.
Sep 15, 10:33 UTC
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.